#1 — Today
MULTICHANNEL RECEPTION
Inbound calls handled by the agent (email handling coming soon). Multilingual configuration per institution — the agent answers in the languages you activate (EN, FR, ES, IT, DE, PT). Existing phone number via porting or forwarding.
Coming next — Ticketing integrations and real-time hot-lead alerts.
#2 — Today
TICKETING & BOOKINGS
Inquiry qualification (school groups, accessibility — audio description / ASL / wheelchair). Reminders and next action generated on every interaction.
Coming next — Direct ticket sales, guided tour slots, season subscriptions, native integrations with Tessitura, accesso or in-house systems via API.
#3 — Today
QUALIFICATION & TRIAGE
Every interaction sorted in the portal: to handle, or handled by the agent. Important requests are flagged (VIP, budget) and you get an email alert. Human reply, assisted, on the requests you approve.
Coming next — High-priority push alerts in the main dashboard, email notifications and alert signals on sensitive topics.
#4 — Today
ARCHIVE ACTIVATION
Knowledge base: upload your PDF, DOCX, TXT, CSV, images. The agent answers exclusively from your documents, never from the web. Updated on every change.
Coming next — Source citations visible in the synthesis, automatic ingestion of catalogues raisonnés, loan agreements and exhibition files.
#5 — Today
FOLLOW-UP & RE-ENGAGEMENT
Reminders and next action generated on every interaction. Interlocutor timeline available in the call detail: visitor, collector, seller, subscriber.
Coming next — Automated post-visit, post-sale, post-opening re-engagement. Orchestrated member conversion. Visual interlocutor timeline.
#6 — Today
SYNTHESIS & ANALYTICS
On every interaction: full transcript, short and long synthesis, next action and reminders. Monthly dashboard: calls, duration, cost, usage per channel.
Coming next — Trends by exhibition, language, segment. Advanced quality dashboard. Enriched CSV / JSON exports and custom webhooks.