#1 — Today
YOUR INBOX, HANDLED
Every inbound email read and handled by the assistant, at any hour, weekends included. It answers in the language of the message (EN, FR, IT and the ones you activate) and always states that it is an AI. Your current address stays yours: the boutique mailbox connects over IMAP or via Google / Microsoft.
Coming next — Replies to messages coming from your social networks and your website, in the same thread.
#2 — Today
AVAILABILITY & HOLDS
The assistant checks the requested size and colour against your stock, records the hold or the click & collect with its deadline and passes the request on. It never confirms a reservation as final: the confirmation stays with the boutique.
Coming next — Consent-based restock alerts: the customer notified the moment a size is back on the rail.
#3 — Today
QUALIFICATION & TRIAGE
Every email sorted in the portal: to handle, or already handled by the assistant. High-value requests are flagged — a special order, a personal-shopping appointment, a private sale — and you get an alert. Human reply, assisted, on the messages you approve before sending.
Coming next — High-priority alerts in the dashboard and signals on sensitive topics (complaints, late returns).
#4 — Today
YOUR CATALOGUE AS THE ONLY SOURCE
Product sheets, variants, stock, prices, composition, care, return policy, services and opening hours: the assistant answers exclusively from what you entered or imported, never from the web, and says it does not know when the answer is not there. It never guesses a size, a body shape or a composition.
Coming next — CSV import from your point-of-sale software and product translations FR / EN / IT.
#5 — Today
ALTERATIONS, ORDERS & APPOINTMENTS
Every alteration, special order or repair has a slip and a status — received, in progress, ready, collected. Personal-shopping appointments and private fittings are proposed on your slots and confirmed by you. The history of a given customer is available in the thread.
Coming next — Automatic reminder the day before the appointment and a nudge when an alteration is waiting to be collected.
#6 — Today
SUMMARIES & ANALYTICS
On every exchange: full thread, short and long summary, next action and reminders. Monthly dashboard: volume handled, response time, requests per item and per size.
Coming next — Trends by category, season and request source. CSV / JSON exports.